Shipping policy

Thank you for choosing Ginger Pig Creative. We are committed to delivering your made-to-order products with care and efficiency. Please review our shipping policy below:

Shipping Rates and Delivery

• Orders Under £10: A standard shipping fee of £2.99 applies to all orders within the UK.
• Orders Over £10: Enjoy free shipping on all UK orders exceeding £10.

Processing and Dispatch Times

• Standard Processing: We aim to dispatch the majority of orders within 2 working days.
• Made-to-Order Products: As all our products are made to order, please note that larger orders or those placed during busy periods may experience slight delays.

Shipping Methods

• Courier Selection: We utilize a variety of couriers to fulfil orders, selecting the most appropriate service based on the size, weight, and destination of your items.
• Tracking Information: Once your order has been dispatched, you will receive tracking details via email to monitor your shipment's progress.

Additional Information

• Order Confirmation: Upon placing your order, you will receive an email confirmation with your order details.
• Customer Support: If you have any questions or concerns regarding your order or our shipping policy, please just get in touch, we are happy to help.

We appreciate your understanding and patience, especially during peak times, and strive to provide you with the best possible service.